RiskidentPosted 1d ago
(Senior) Revenue Operations Manager (d/m/w)
Hamburg
Primary technologies, domain competencies, and required qualifications
Verified specifications, primary responsibilities, and qualifications
To strengthen our Revenue organisation, we are looking for a (Senior) Revenue Operations Manager (d/f/m) to join us full-time or part-time, as soon as possible. As the connective tissue between Sales, Marketing, Finance & Management, you make sure our revenue processes run efficiently, transparently and are driven by data – from the very first lead all the way to renewal. You bring structure to our CRM and tooling landscape, deliver the numbers our teams can rely on, and help us grow even faster and smarter.
TasksOwn and continuously improve our revenue operations processes across Sales, Marketing & Finance.
Manage, maintain and optimise our CRM system (HubSpot), including automation and integrations with other tools
Build and maintain dashboards and reports that give leadership visibility into pipeline, forecast accuracy and revenue performance
Own CRM data quality standards and establish processes to ensure accurate, complete and reliable data across all revenue systems
Partner closely with Sales, Marketing & Finance leadership to align processes, definitions and goals across the customer lifecycle
Support revenue forecasting, pipeline reviews and vertical/quota planning
Identify bottlenecks and inefficiencies in the revenue funnel and drive process improvements together with the relevant teams
Evaluate, implement and manage our RevOps tech stack (CRM, CPQ, sales engagement, marketing automation, BI tools) and ensure a smooth flow of data between systems
Support leadership in defining and monitoring key revenue metrics (e.g. conversion rates, sales cycle length, churn, NRR) and translate data into actionable insights
Onboard and train colleagues on tools and processes to ensure consistent adoption across teams
Several years of relevant experience in Revenue/Sales Operations, Business Operations or a similar role, ideally in a B2B SaaS environment
Strong hands-on experience with Hubspot, including configuration, automation and data management
Confident working with data: you know your way around dashboards, spreadsheets and reporting tools (e.g. Excel/Google Sheets)
Strong analytical and structured way of working, with the ability to translate data into clear recommendations
Experience aligning cross-functional stakeholders (Sales, Marketing, Customer Success, Finance) around shared goals and processes
Good understanding of the full revenue funnel and common SaaS metrics (pipeline, forecast, churn, NRR, etc.)
A proactive, hands-on mentality paired with strong communication skills
Very good English and German skills
The possibility to take over responsibility and to realise your own ideas – from day one
Collaborative environment in which everyone works on eye-level
A team of experts and helpful buddies that allows you to learn something new every day
Very friendly, open and supportive working environment
Generous remote work guideline with emphasis on team alignment
Innovation days to pursue your personal/professional growth
Internal coaching and training sessions (our internal coaches may even help with non-work related topics)
Budget for conferences, external training, etc.
Access to two online learning platforms (Udemy and Masterplan)
Social Days, i.e. paid time off for volunteer work on a project close to your heart
Possibility to take a sabbatical after 3 years of employment
Free choice between Windows, Linux or MacOS on powerful mobile hardware, and everything else you might need to be able to work efficiently
Lunch allowance up to 30,-€ per month
Public transport allowance up to 22,-€ per month
Bike leasing via JobRad with insurance allowance
Mental Health Initiatives
Reimbursement of travel expenses for company events 4x per year for Riskies living outside of Hamburg
Attractive discounts at various partner shops and gyms, e.g. 15% discount at www.otto.de or 10% discount at Fitness First gyms
Access to Otto Group’s “Corporate Benefits” platform, which grants discounts with various partners (decoration, travel agencies, car rental, etc.)
In the office in Hamburg: various free drinks and organic fruit delivered twice a week.
… and many more!
If you would like to apply, please use the application button. Your application should include:
Your CV (PDF format)
Motivational letter (PDF format) that describes why you want to work at RISK IDENT. Please make explicit what interests you in this position and our company
Your desired salary (EUR gross per year)
Your contact person is Frieda Martens-Schmidt (Senior HR Manager). We are looking forward to your application!
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